| In the software life cycle, nearly 70% of the cost is spent on Application Support & Maintenance activities. We have developed a high level of experience in providing support for IT operations remotely for many global corporations.
Our focal point is on recital measures and continuous enhancement besides Service Level Agreements (SLAs) and well-timed resolution of issues and root cause analysis of each issue. Also, we have extensive experience in Back Office Data Analysis & Reporting.
Our Maintenance and Support services are backed up by:
- Dedicated and highly scalable engineering teams with extensive domain experience
- Single window for providing application maintenance and support with infrastructure management.
- Faster turnaround on developing change/new feature requests.
- Application support and re-engineering services via the Dual-Shore model.
- Continuous improvement against industry standards and benchmark.
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- Microsoft certified development partner with Microsoft certified architects and developers
- Proven methodology that reduces development cycle and results in enhanced quality
- Prototyping Model – Ensures well defined business requirements, eliminates project risks, enhances design quality & usability
- Multi-talented work force and in-depth knowledgebase
- Dual Shore service delivery model
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