PeopleSoft Upgrade Service
Drivestream has pioneered a path for your
Upgrade Challenges. We understand that complex upgrades can seem challenging and overwhelming, but Drivestream has de-mystified the Upgrade Process for you. With our Upgrade Services, you can select the one that fits your needs.
Initial Upgrade Assessment
This 2 day Upgrade Assessment is designed for the initial stages of planning or scoping your upgrade. This is a great way to gather your business users, IT staff and management together for a facilitated process to learn about 9.0 and how it impacts your organization.
You Get:
- PeopleSoft NEW Features Assessment
- A Review on UNUSED Functionality
- Customized Impact Assessment
- Project and Resource Planning Guide
- Determined Value Proposition
Benefits:
- Shave weeks off your upgrade!
- Build project consensus and momentum
- Get key facts to plan your upgrade
Count on Drivestream with the initial stage of your launch! During the first 4-8 weeks of your upgrade, we can help your team prepare with our
Upgrade School that was especially designed for getting clients like yourself prepared for an upgrade. Our leading team of experts from the field will train your staff with in-depth knowledge of the possible upcoming complexities involved in an upgrade.
You Get:
- A Deep DIVE into the New Features of PeopleSoft
- Customization Impact Assessment
- Interface Impact Assessment
- Report / Query Impact Assessment
- Environment Launch (What does this mean?)
- New Module Proof of Concepts
Benefits:
- Save money on training
- Kick-start each initiative with experts that have been there and done that
Drivestream’s Upgrade Services can be customized to your company’s needs. We can augment your existing team with our team of talented resources or drive the upgrade completely for you. Our services can accommodate what you need and when you need it in the project life cycle.
We can work with you in a number of ways based on your needs:
- Turnkey Project – When you just need to get it done
- Enhance your team with our ready-to-go staff to fill in the gaps around your existing team
- Training – We can provide a plethora of training sessions based on your project needs or customize training to your business goals
- Uplift Services
- SQR Retrofitting
- Training and Procedure Development
- Query and Tree Management
- New Feature Implementation
- Trusted Advisor
- Get the Answers you Need from the 9.0 Service
Services » PeopleSoft Module Implementation
PeopleSoft Module Implementation
Start your new module implementation off on the right foot. Our process, from concept to solution, can launch the project successfully in as little as 5 weeks. You will engage the users immediately, drive consensus on how to use the module, manage key implementation decisions, identify technology and business process gaps and have a working demo of your application for users to experience before development begins.
Drivestream’s steps to a successful implementation
Step # 1) Capabilities Presentation
This step will present to the Stakeholders a customized presentation based on the Module that will be implemented. The presentation will go over the Module Features and allow the Stakeholders a glimpse into the Drivestream methodology of implementing the Module from concept to solution.
Step # 2) Two Day Workshop
Drivestream believes in educating and providing our clients with the right tools to make the implementation successful.
We facilitate the 2 day workshop to meet your needs. The workshop will include:
- Review of Current State vs. Best Practices
- End to End Demo
- Feature Fit-Gap and Value Assessment
- System Design Breakouts (Blue Sky vs. Realistic)
- Consensus Key Implementation Decision
You Get:
- Increased Awareness of PeopleSoft New Features
- Feature Fit-Gap Analysis
- Future State Business Process Map
- Key Design/Implementation Decisions
- Momentum and Excitement from User Community
Compare the Difference: Traditional vs. Drivestream’s Approach:
Traditional Approach:
Drivestream’s Approach:
Step # 3) Proof of Concept
Drivestream’s Proof of Concept service is a 3-4 weeks process where we document Process Flows, Customizations, Interfaces and Configuration needed to fully develop the system and deliver a fully enhanced Prototype.
You Get:
- Configured Demo System for Prototype
- Developed Scenario Scripts for Prototype Workshop
- Users will experience the solution before even starting the development phase. We will conduct a “Day-in-the-Life” working session with users using the Prototype from the perspective of:
- Employee
- Manager
- End User
- Interfaces, customizations and business process changes are identified for the requirement and design documentation
Services » Project Solutions – Our innovative Augmentation Model
Project Solutions – Our innovative Augmentation Model
Drivestream rethinks the “Conventional” Augmentation model. Instead of one body, you get a team!
PeopleSoft is a vast application where to get the best solution in the least amount of time, you need access to many experts, ideas and skill sets. Our Solution Augmentation model supplies the specialist when needed. Do not rely on your project success based on one consultant that is competent in one area and not the other. We work with you to scope the project, determine the skills you need to complete the project or augment the team, and then bring the right experts to bear when they are required.
This model allows you to obtain the best solution at a lower price than the old tired approach of looking for one or two experts that bill you 40 hours a week. As an example:
In our model:
In traditional staff augmentation model:
- 25 hours of a functional HRMS expert
- 25 hours of a functional Recruiting expert
- 10 hours of a benefits expert
- 10 hours of a technical expert
- 70 of the “right” hours charged
- 40 hours of a functional consultant
- 40 hours of a technical consultant
- 80 hours charged with the consultant learning on our time and working in areas outside his expertise or our need.

Support Services
Drivestream’s support services are geared to provide a low-cost alternative to complete the mundane tasks needed, freeing up your team to work on more strategic and interesting work. Get an individual support service that fits your unique need or bundle our services together for an even better deal!
You Get:
- A round-the-clock team ready to support your system when you need it
- Ability to complete more internal project based work
- Happier employees and lower turnover
- Low cost and efficient way to augment your team
Our Support Services:
PeopleSoft Help Desk - Off Hours Support
Service Summary
Drivestream offers around the clock support for your PeopleSoft Help Desk Needs. Our PeopleSoft experts receive calls, tickets or e-mails, log issues and resolve the most common PeopleSoft problems to reduce future performance issues for users.
Services include:
- Live Call Support
- Password Resets
- Process Restarts
- Process Scheduler Restarts
- Application Server Restarts
- Web Server Restarts
Patches and Tax Update Application Service
We keep you up-to-date with patches and tax updates to maintain your business needs and stay compliant. Our team is intimately familiar with the updates, their impact and best practices.
- Continuous Monitoring and Downloading
- Impact Analysis
- Install/Test/Deploy:
- Patches
- Fixes
- Bundles
- Maintenance Packs
- Tax Updates
PeopleSoft Security Administration
You have a changing user base that constantly needs security changes. Let us monitor, maintain, and update your application security needs.
- ID Maintenance
- Terminations
- Permission List Maintenance
- Tree Maintenance
- Role Maintenance
- SOX Compliance
Application Administration Support
We know how to cover the basis when it comes to PeopleSoft Application Administration with database administration, monitoring, and tuning. You get Periodic Scheduled Maintenance, an efficient Environment Management, Corporate wide Outage Communication, and Standardized Configuration /Change Management Processes.
Database
- Database Administration
- ERD Design
- Database Backups
- Database Recovery
- Proactive Monitoring
- Preventive Maintenance
- Performance Tuning
PeopleSoft Application
- Installation
- Environment Management
- Configuration Management / Change Control
We offer a low-cost solution to expand your development talent when your team needs it the most. Our teams of task-driven PeopleSoft Developers are ready to help you fix bugs, develop code, or ramp up your project!
- Development / Customization
- Reports
- Interfaces
- Queries
- On-line Objects
- SQRs
- Application Engines
- Component Interfaces
- Performance Tuning
SERVICES
Our upgrades, new module implementations, support and enhancements projects are formulated into distinct phases with inputs and outputs. This enables our customers to work with us for the entire project or just for the tasks where they need help. Many of our competitors take a self-serving approach when it comes to develop a project and insist on doing it their way, not Drivestream’s way – we understand that different customers have different project development needs.