Privacy Policy
Effective Date: February 14th, 2024
Drivestream, Inc. (“Drivestream,” “we,” “our,” or “us”), provides this privacy policy to describe how we collect, use, and share the information of individuals who visit our website at https://www.drivestream.com/ (the “Site”).
Information Collection
When using our Site, you may voluntarily provide information about yourself, including your name, telephone number, email address, place of employment, and any other information you choose to provide. For example, we collect this information when you request a quote, sign up for our email list, join the Complete Cloud Referral Program, contact us, or interact with us for any other purpose.
We (and other entities) automatically collect information relating to your interactions with us and our Site, including browser type, IP address, pages visited and other activities on the Site, device type, time and date of visit, and other information we collect through the use of cookies and similar technology. See the “Digital Advertising & Analytics” section of this privacy policy to learn more about the use of this information and the choices available to you.
Information Use
We may use your information for any lawful purpose, including the following:
- To provide, operate, and improve our products and services;
- To respond to your inquiries and requests, including questions about our services;
- To maintain, operate, personalize, and improve the Site, including for analytics purposes;
- For marketing and advertising purposes, including to send updates, promotions, and marketing materials that may be of interest to you;
- To comply with the law and otherwise in relation to legal proceedings;
- To protect our Site and our operations, our rights and property, and the rights and property of others, including to maintain the security of our Site; or
- With your consent, or as otherwise disclosed at the time information is collected.
Information Sharing
We may share the information we collect with other parties, including the following:
- With third-party service providers who process information on our behalf, such as data processing providers, data hosting services, and email service providers;
- With third parties, including Advertising Partners as described in the “Digital Advertising & Analytics” section of this privacy policy;
- With any affiliates or joint venture partners that we may have in the future;
- As part of an actual or potential corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
- Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity; or
- With your consent or as otherwise disclosed at the time of data collection or sharing.
We may share information that has been de-identified or aggregated without limitation.
Information Retention
We retain personal information that we collect for as long as we need to use it in connection with our business and in accordance with our standard practices or in compliance with applicable laws. When we no longer need the personal information, we will deidentify, aggregate, or delete this information where required by law.
Digital Advertising & Analytics
We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.
You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program.
If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.
We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. Drivestream uses Google Analytics and other third-party services to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Site may not function as intended.
Third-Party Links and Tools
The Site may provide links to third-party websites or apps. We do not control the privacy practices of those websites or apps, and they are not covered by this privacy policy. You should review the privacy policies of other websites or apps that you use to learn about their data practices.
The Site also includes integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the Site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public.
Your interactions with third-party companies and your use of their features are governed by the privacy policies of the companies that provide those features. We encourage you to carefully read the privacy policies of these companies.
Visitors from the European Economic Area (“EEA”), United Kingdom (“UK”), and Switzerland
This section applies to residents of the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”).
We may collect and process personal information about you where the laws of your jurisdiction permit it. We may rely on the following legal bases to process personal information about you:
- Contract: It is necessary to process your personal information to perform a contract with you or because you have requested we do something before creating a contract with you that requires we process your personal information. For example, we process your name and payment information to provide the services to you or your employer.
- Legitimate Interest: There is a commercial or business interest that is important to us or others which we’ve balanced against your privacy rights. For example, we may process device information and IP address to ensure the security of our network and website.
- Consent: We have asked for your permission to use your personal information.
- Legal Obligation: It is necessary to use your personal information so that we can fulfil our legal and regulatory obligations. For example, some recordkeeping laws require we collect and retain certain information.
Personal information may be transferred to the United States and to service providers in countries outside the EEA, UK, or Switzerland and may be stored and processed manually and electronically through global systems and tools for the purposes outlined above.
Please be aware that the personal information we collect may be transferred to and maintained on servers or databases located outside your jurisdiction, where the privacy laws may not be as protective as those in your location. If you are located outside of the United States, please be advised that we process and store personal information in the United States. In some instances, we may rely on the Standard Contractual Clauses with data processors to legitimize data transfers to the United States.
Please see the “Your Rights” section of this privacy policy below for information regarding rights that may be available to you.
California Privacy Notice
California residents have certain rights under the California Consumer Privacy Act (“CCPA”) with respect to personal information we collect. If you are a California resident, this section of the privacy policy contains disclosures required by the CCPA. Please see the “Your Rights” section of this privacy policy for information regarding rights that may be available to you.
Personal Information We Collect and Disclose. In the preceding 12 months, Drivestream collected and disclosed the following categories of personal information:
- Personal and online identifiers (such as name, email address, or unique online identifiers);
- Commercial or transactions information (such as records of products or services purchased, obtained, or considered);
- Internet or other electronic network activity information (such as browsing history, search history, or interactions with a website or email);
- Geolocation information (such as IP address);
- Professional or employment-related information;
- Inferences drawn from the above information about your predicted characteristics and preferences; and
- Other information about you that is linked to the personal information above.
We share personal information for cross-context behavioral advertising purposes but do not otherwise engage in “sales” of personal information as defined by the CCPA. Additionally, we do not knowingly sell or share personal information of individuals under 16.
Categories of Sources. We collect personal information from the following categories of sources:
- You;
- Our affiliates and joint venture partners;
- Our business partners;
- Our service providers, including analytics providers; and
- Advertising companies and networks.
Our Purposes for Processing Personal Information. We use and disclose the personal information we collect for our commercial and business purposes, as further described above in the “Information Use” section of this privacy policy.
We may use and share aggregated and deidentified information to the extent permitted by applicable law. When we use deidentified information, we maintain and use the information in deidentified form and do not attempt to reidentify it, except to check whether our deidentification processes satisfy the requirements of applicable law.
Recipients of Personal Information. We disclose the categories of personal information designated above to the categories of third parties listed above in the “Information Sharing” section of this privacy policy for commercial and business purposes.
Your Rights.
Residents of certain jurisdictions, including California, the EEA, the UK, and Switzerland, have rights with respect to the personal information collected by Drivestream. You may be able exercise the following rights regarding personal information, subject to certain exceptions and limitations:
- The right to confirm whether we are processing personal information about you.
- The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you; the categories of sources from which we collected personal information about you; our purposes for collecting or selling personal information about you; the categories of personal information about you that we have sold or disclosed for a business purpose; and the categories of third parties to whom we have sold or disclosed personal information.
- Depending on your jurisdiction, the right to access the personal information we maintain about you and to receive a portable and readily usable copy of the personal information we have collected about you, to the extent feasible.
- The right to correct inaccuracies in the personal information we have collected about you.
- The right to request that we delete the personal information we have collected about you.
- The right to opt out of the sharing of personal information for cross-context behavioral advertising and the sale of personal information. Please note that if you opt out of certain practices, we may be unable to provide you with some services.
- Depending on your jurisdiction, you may have the right to restrict or object to our processing of personal information in certain circumstances.
- The right to withdraw consent you previously provided to processing your personal information.
- The right not to receive discriminatory treatment for the exercise of the above privacy rights.
To exercise any of the above rights, please contact us using the following information and submit the required verifying information, as further described below:
- Online at https://info.drivestream.com/do-not-sell-or-share
- By phone at 703-715-0150
- By emailing us at info@drivestream.com
Additionally, residents of the EEA, the UK, and Switzerland have the right to lodge a complaint against us. To do so, you may contact the supervisory authority in your country of residence.
Verification Process and Required Information: Note that we may need to request additional information from you to verify your identity or understand the scope of your request. You will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum, your name, phone number email address and state or region.
Authorized Agent: California residents may also designate an authorized agent to make requests on their behalf by designating such an agent in writing or through a power of attorney. We will require the agent to provide us with proof that you have authorized the agent to make requests on your behalf prior to accepting requests from the agent.
Your Choices
To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as invoices.
For choices with respect to third-party interest-based advertising activities, please see the “Digital Advertising & Analytics” section above.
Changes to Our Privacy Policy
If our information practices change, we will post these changes on this page. We encourage you to visit this page periodically to learn of any updates.
Contact
If you have questions, comments, or concerns about this privacy policy, please contact us at info@drivestream.com or at the following mailing address:
Drivestream, Inc.
Attention: Information Privacy
45610 Woodland Road
Suite 150
Sterling, VA 20166