Customer Success Stories

Cloud Story: Hillside.

About

Hillside Family of Agencies is a non-profit human services organization delivering a diverse set of services for children and families, people with mental illness and developmental disabilities, including foster care, education, tutoring and other human services.

Hillside’s range of services was anchored by diverse funding streams that brought a litany of cost allocations to the table. As a non-profit, they also needed to reduce Total Cost of Ownership in order to make the best use of their resources.

Drivestream worked with Hillside to replace their on-premise EBS with a unified Oracle cloud environment for HCM, ERP and Payroll. This enabled Hillside not just to cut costs and reduce IT labor, but also recruit unique, hard-to-find talent for their flagship services.

Industry: Non-profit

Location: North America – USA

“Culturally, they [Drivestream] seem to be a very good fit for us. They really seem to listen, and they seem to meld well with out staff versus some of the other partners that seemed to be more like ‘we know best’. Additionally I was very impressed with the post support options that we had.”

Carolyn Kenney
Director, Information Services
Hillside Family of Agencies

The Project

Implementation Highlights

  • Executed a highly complex payroll implementation involving multiple legal employers and multiple concurrent assignments (with 20% of employees having up to 5 active assignments).
  • Performed complex conversion mapping of dissimilar EBS to cloud data structures.
  • Completed successful mid-year balance conversion of over 180,000 records.
  • Collaborated closely with Oracle, especially with Oracle’s data mapping experts to deliver precise results.
  • Improved process efficiency and facilitated time and labor savings.
  • Ensured readiness for future expansion with Cloud best practices.
  • Enabled Hillside to focus on leveraging system functionality as opposed to keeping the systems turned on.
  • Allowed the company to better leverage data for strategic decisions with significant reduction in effort.
  • Provided critical post-implementation support to allow the staff to acclimate to the new system in an expedited manner.

Oracle HCM

  • Core HR
  • Benefits
  • Absence Management
  • Payroll
  • OTBI

Oracle ERP

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Fixed Assets
  • Financial Reports Center
  • OTBI